A completed equipment user manual with very detailed instruction (100+ pages) will be provided to customer before delivery, including how to operate, how to fix any failure mode, etc. Dekuma showed an example to us during the visit – for other customers, which we didn’t see in other candidates.
同时，德科摩不但拥有多年自主研发机器的经验，还早就组建立起一支自动化研发团队，可以为客户提供更定制化的自动化方案。无论是在产品设计、生产制造、售后服务还是技术咨询方面，我们团队都能提供高质量、高效率的服务。#03 严格的工艺管理以下为客户验厂报告节选：Strong engineering ability and good quality control. (The machine assembled by many components, Dekuma measured each component according to designed drawing and the inspection records are very good, which we didn’t see any components’ inspection records in other candidates.
#04 出色的沟通服务以下为客户验厂报告节选：Good communication, Dekuma has a sales director fully dedicate to export business with good English ability. He will in charge of all communications in future with us, to make sure all questions can be checked and answered quickly.